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Product sourcing (sometimes called drop shipping) is one way to sell items on eBay. Sellers using a product sourcing service never handle the item—instead it is sent directly from a warehouse to the buyer. The seller collects money from the buyer and pays the product sourcer for the item. This benefits both the buyer and seller. By purchasing in bulk from a product sourcer, the seller gets a discount and can pass those savings to the buyer.

Is product sourcing allowed?

Selling using a product sourcing service is allowed on eBay as long as the seller can guarantee that the item will be delivered to the buyer within 30 days of the end of the listing. Sellers who choose to sell using this method are responsible for the item and their buyer's satisfaction just like any other eBay seller. If there is a problem, it's the seller's responsibility to work it out with the buyer.

Do sellers have to tell buyers the item is from a product sourcer?

Sellers don't need to indicate in the listing that an item is from a sourcer.

Should I be concerned about buying an item from a seller using a product sourcer?

All sellers, including those who use sourcers, are responsible for making sure that the correct item reaches the buyer in good condition and within a reasonable amount of time. Buying an item from a seller using a product sourcer is no different from buying any other item. You still get the same eBay Money Back Guarantee.

How can I get started using a product sourcer?

If you're a seller interested in using a product sourcing service, here's how to get started:
  1. Look in the eBay Solutions Directory for a list of sourcing companies. Be sure and read their terms and services, and decide what company you'd like to work with.

  2. Sign up on the company's website.

  3. Choose items from the sourcer's catalog to list on eBay.

  4. Once your items sell, pay the product sourcer, and work with them to get the item shipped to the buyer as soon as possible.

If you sell using a product sourcer, remember that you never see the actual item, so it's important to make sure you're dealing with a reliable company. We recommend working with an eBay Certified Provider. Remember that you're always responsible for the item until it reaches the buyer in good condition.

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