I'm dropshipping on ebay (source amazon). If I use ebay global shipping program and have a return case (for example: a customer in euro want to return the product back). So how can I handle these return from GSP sales? What is the process?

and which locations should I exclude in the Global Shipping Program.

1 Answer

Hi ! i would include all european countries or all countires ebay ships too ( we dont really exclude anything) as ebay handles the process, in terms of returns it depends what kind of reason,if its a normal return that buyer decided to change their mind then they must cover return fee and return it back to your suppliers/return address. If its other reason like damaged then you must take care of it with ebay and they can compensate, if you sent a wrong product then its your fault and you have to take a loss on return fee.
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